Pillar of P.R.I.D.E.

Pillar of P.R.I.D.E.

The Pillar of P.R.I.D.E. program is an opportunity for students, faculty, staff and other customers to express appreciation to UHDS staff members for a job well done. UHDS staff strive for excellence in their interactions and work. Hearing from you reinforces that effort.

If you want to nominate a University Housing & Dining Services staff member, you can fill out a Pillar of P.R.I.D.E. card found at each UHDS service center or fill out form below.

We appreciate your time and consideration and "catching" us doing things right.

  • Customer Service Philosophy - P.R.I.D.E.

    Presentation: Send a message of pride in your Presentation
    Responsiveness: See interruptions as meaningful interactions
    Individualized Attention: Create an opportunity for a future interaction
    Developed Systems: Perform promised service dependably and accurately
    Execute our Mission: Ensure we provide the #1 choice for housing and dining

  • I would like to recognize the following staff member with a Pillar of P.R.I.D.E.: